Refund Policy

Last Updated: June 4, 2026

At SFS Technologies INC, your complete peace of mind is our highest priority. We believe in providing premium, dependable, and honest tech support. If you ever feel our services did not meet your expectations, we want to make it right.

This Refund Policy explains exactly when, how, and under what rules refunds are processed. We use large, clear text and plain language so you can always feel confident doing business with us.

1. Our 30-Day Satisfaction Guarantee

We want you to feel entirely safe when testing our services. We offer a **30-Day Money-Back Guarantee** from the date of your initial purchase or setup service. If our friendly tech specialists are completely unable to resolve the specific hardware or email device issues you requested help with, you are eligible for a full refund of that initial charge.

Please Note: If our technicians successfully fixed your original system issues and your devices are operating cleanly, but you later change your mind, we evaluate refund requests case-by-case to remain fair and helpful to our home managers.

2. Monthly Maintenance Subscription Refunds

As outlined in our rules, we provide continuous monthly maintenance plans to protect your computer setups from unexpected errors. If you are on one of our automatic billing tiers ($16.99 Basic, $26.99 Advanced, or $36.99 Premium), the following rules apply:

• First 7 Days of Billing Cycle: If an automatic monthly renewal occurs and you realize you forgot to cancel, simply notify us within seven (7) days of that charge. We will issue a full refund for that specific month and cancel your plan immediately.
• After 7 Days: If you request a cancellation more than seven days into your current billing cycle, your service remains fully active until the end of the month, and no further automatic bills will ever occur. No pro-rated partial refunds are issued for the remaining days of that active month.

3. Step-by-Step: How to Request a Refund

We promise never to make you jump through complicated hoops or fill out endless legal forms. To request a refund, follow these simple steps:

• Step 1: Send a quick email directly to our dedicated care inbox: contact@smartgadgettech.com.
• Step 2: Include your full name, the phone number you gave us, and a brief note explaining why you are requesting your money back.
• Step 3: Our patient customer managers will review your email within 24 to 48 business hours and reply back to confirm your cancellation status.

4. How Long Does It Take to Get Your Money Back?

Once our management office approves your refund request, we click the release button immediately on our computer system. However, credit card companies and banks require standard security processing time to clear the funds back onto your statement:

• Processing Timeline: It generally takes between 5 to 7 business days for the refunded money to show up cleanly inside your bank account or on your credit card balance.
• Statement Description: The return will appear on your bank statements under the registered business header of SFS Technologies INC.

5. Unresolved Issues & Device Protections

Before issuing a refund, our senior technical advisors may kindly ask if you would prefer a specialized follow-up call to re-verify your system parameters at zero extra cost. We do this simply because we care about keeping your email and communication pathways completely functional. However, the final choice to receive a refund is always entirely yours.

6. Contact Our Corporate Business Office

If you need to discuss an accidental charge, request a refund, or check the renewal date of your current maintenance plan, please reach out to our team using the verified lines below: